Emergency Care

Welcome to the Spokane Eye Clinic Triage Department. Our triage optometrists are here to assist you with appointments for your urgent eye care needs.  Our triage coordinators currently take calls from 8am to 5pm Monday through Friday. All calls are handled in the order they are received. Please understand we have limited triage appointments per day reserved for urgent and emergent cases. The location of your appointment will be based on the location of our triage providers. It can be at any of our 4 locations.

 Your health is our number one priority and we will do our best to get you into our clinic as quickly as possible We look forward to helping you with your urgent and/or emergent eye care needs.

 

When to call

An individual should call when an urgent and/or emergent situation arises. Triage services are only available Monday through Friday from 8:00 to 5:00. Any urgent or emergent issues that arise after hours, on weekends or on holidays shall be addressed by the city wide on-call provider.  If you  feel this is a life threatening emergency, Dial 9-1-1 as soon as possible.  Triage services is not a substitute for 9-1-1. If you are suffering from one or more of the symptoms below, please dial the number below and select option 2:

  • Painful eyes
  • Red  eyes
  • Foreign materials  embedded in  eye
  • Double Vision
  • Sudden loss of visionFlashes of light in the vision
  • “Floaters” in the vision
  • Dislodged contact lenses
  • Trauma

In case of eye emergency, dial (509)456-0107 and select option 2 on phone tree.